Terms and Conditions for Donation Payments

Matuku Reserve Trust Board (referred to as us or we) is a Registered Charity in New Zealand (Charities Registration no. CC53807). We operate the website www.matukulink.org.nz (the Website).

These are the Terms and Conditions which govern each use you make of the donation payment services provided through the Website.

These Terms and Conditions apply separately to each single donation that you make. Except as provided for in section 6, ‘Monthly Donations’, and unless specified by you, they do not form a contract allowing for future or successive transactions to be set up.

By confirming on the Website that you wish to make a donation you agree to be bound by these Terms and Conditions for that donation.

(1)  The donation services

We will use your donation at our discretion but within our stated charitable objectives. All payments through the Website are to be made by payment card or via Direct Credit from your bank.

Once you confirm to us through the Website that you wish to proceed with your donation by Credit or Debit card, your transaction will be processed through our payment services provider, Stripe (https://stripe.com/en-nz). By confirming that you wish to proceed with your donation you authorize Stripe to request funds from your credit or debit card provider.

(2)  Donations by Direct Credit

If you opt to make payment by Direct Credit, you will receive an email providing details of our bank account. Donation payments should be made within 14 days of receipt of that email. If you don’t receive an email, please email us at hello@matukulink.org.nz. If we have not received payment after 14 days, we will send an email reminder indicating that the donation will be cancelled unless payment is made within 7 days of the reminder. A tax donation certificate will be issued once we have received the payment into our bank account.

(3)  Unauthorised card use

If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider.

(4)  Information provided by you

Before we can process a donation you must provide us with

(i)             your name, address and email address; and
(ii)           details of the credit or debit card that you wish to use to fund the donation.

We will use this information to process your donation. It is your responsibility to ensure you have provided us with the correct information.

When you submit your payment details, these details will be used by our payment provider, Stripe, and your payment data will be collected and processed securely by them.

You should make sure that you are aware of Stripe’s terms and conditions (https://stripe.com/en-nz/privacy), which are different from our own, to ensure that you are comfortable with how they will process your personal data before you make a donation. NOTE: Matuku Reserve Trust Board does not receive or retain details of your credit or debit card.

We won’t share your personal details with any other third party other than is set out in our Privacy Policy.

Our Privacy Policy forms part of these Donation Payment Terms and Conditions and by agreeing to these Terms and Conditions you are also agreeing to the way we use and protect your personal information in line with our Privacy Policy.

(5)  Refund policy

If you make an error in your donation please contact us by email at hello@matukulink.org.nz. within 14 days and a full refund will be made to you.

(6)  Monthly donations

The following Donation Payment Terms and Conditions will only apply to successive donations made through the Website where you have set up a monthly donation.

When you set up a regular donation you will be scheduling a series of donations to be made on the day of the month that you choose until further notice. You agree that these Terms and Conditions will apply to each of the donations in that series.

By confirming that you wish to proceed with a monthly donation you authorize our payment service provider Stripe to request funds from your credit or debit card on the day of each month that you set.

To cancel your regular donation please contact us at hello@matukulink.org.nz

(7)  General

We reserve the right to amend these Donation Payment Terms and Conditions at any time. These Donation Payment Terms and Conditions are governed by New Zealand law and are subject to the exclusive jurisdiction of the New Zealand courts.